SRD SASSA Status Check

Status checks in SASSA are important for applicants and beneficiaries of the SRD R370 grant, helping them stay updated on their grant status and receive monthly payment dates promptly.

To perform your SRD Status Check, also known as the SASSA Status Check for current and past months, simply enter your South African ID number and cellphone number in the form above, then click the yellow labled 'Check Status' button. Your current SRD application status will be displayed instantly.

Common SRD status results include: Approved, Pending, or Declined. Once SASSA approves your application, you will receive a SRD payment date. You can receive your R370 cash on this date through your selected payment method.

There are many ways to check SASSA grant application status like online, using phone number, application ID and via WhatsApp.

SASSA Status Check for R350 Payment Dates

The South African Social Security Agency has released the payment timetable for the SRD R370 grant for August 2025. Beneficiaries are advised to keep an eye on these dates so that they can receive their funds.

Unlike other SASSA social grants, SRD R370 grant does not have a fixed payday. Approved beneficiaries for August 2025 can expect their SRD grant payments later in the month. To know your exact payday, check your SASSA status on the official SRD website.

Confirmed August 2025 Payment Cycle

Annoucement: SASSA Status Check for R370 Payment Dates for August 2025 are updated. To find out when your payment is approved each month, you must continuously check your SRD status.

Payments for the SRD grant for approved August 2025 beneficiaries will be processed between Monday, August 25, 2025, and Saturday, August 30, 2025.

The table below offers a detailed day-by-day overview of the monthly SRD payment schedule.

Payday	Payment Date	Payment Time
Tuesday	August 20th	09:00 AM to 05:00 PM
Wednesday	August 21st	09:00 AM to 05:00 PM
Thursday	August 22nd	09:00 AM to 05:00 PM
Friday	August 23rd	09:00 AM to 05:00 PM
Monday	August 26th	09:00 AM to 05:00 PM
Tuesday	August 27th	09:00 AM to 05:00 PM

The SRD R350 grant has now increased to R370, allowing beneficiaries to receive R370 cash directly into their accounts.

Important Note: Beneficiaries should be advised that their funds may take approximately two to three business days to reflect in their bank accounts during processing.

Social Grants Payment Schedule for 2025 (Excluding SRD R370)

The table below lists the confirmed payment dates for Older Person’s Grant, Disability Grant, and Children’s Grant for 2025. Please keep in mind that these dates pertain to the primary social grants and are separate from the SRD R370 grant, which has its own designated payment period.

GRANT MONTH	OLD AGE GRANT	DISABILITY GRANT	CHILDREN’S GRANT
July 2025	2 July 2025	3 July 2025	4 July 2025
August 2025	5 Aug 2025	6 Aug 2025	7 Aug 2025

The following other social grant payment dates for August 2025 have also been confirmed by SASSA: August 5th for Older Persons Grants, August 6th for Disability Grants, and August 7th for Children's Grant.

SASSA Status Check Online Options

Along with our SASSA status check tool, here are the latest official and alternative methods to check your SRD R370 status in 2025.

1: SRD Status via Official SC19 Portal

1. Check out the SASSA website at the address srd.sassa.gov.za.
2. After visiting the website, click the button labeled 'Check Online' in the Status section.
3. Enter your South African ID and the phone number linked to your application in the provided fields.
4. Hit the 'Submit' or 'Check Status' button to check your SASSA status instantly
5. Please wait while your SRD status check results for various months are displayed.

2: USSD Code for SASSA Status Check

• Open the dialer application on your cell phone.
• Dial *120*69277# or *120*3210# and tap the green call button to proceed.
• The prompt will appear, follow the menu on the screen.
• Choose the 'SASSA Status' or 'SRD Status' option to check your R370 application status.
• Enter your correct Identity number and cell number when asked.
• Click Submit to see your SRD results for current and past months.

Note that standard rates apply when using the USSD service for status checks.

3: SASSA WhatsApp Channel for Status Checks

In 2025, WhatsApp has become a convenient option for South Africans to check their R370 application status.

To use WhatsApp for status follow these steps:

1. Add 082 046 8553 in your contacts. Start a new chat with this saved number.
2. Start by sending a keyword 'Status' in the chat to begin your automated SRD status check process.
3. Please reply to the WhatsApp messages with the correct options.
4. Your South African ID number and registered phone number are required to check your R350 status.

4: SRD Status Check via Helpline

Call 080 060 1011 for any information regarding the status of your SRD R370 application. This toll-free number is managed by SASSA. So you can call the SASSA helpline to check your R350 status.

• Feel free to use your mobile phone to call 080 060 1011.
• Wait for prompt and choose the 'Social Relief grant' option from there.
• After your call is answered, you will need to inform the agent about your SRD status inquiry.
• Give them your personal ID number and phone number.
• The representative will tell you SASSA status while on the call.

5: Check R370 Status on GovChat

1. Open the Official GovChat Website
   • Go to www.govchat.org.za using your browser to begin the status check process.
2. Select 'SASSA Service' from Main Menu
   • Keep an eye on SASSA Services option on the homepage and click to proceed.
3. Click on “Check SRD Status”
   • From the available services, choose Check SASSA Status to verify the progress of your SRD application.
4. Enter your Registered Details
   • Fill in your 13-digit ID number and the phone number you used during your R370 application.
5. Submit and View your Grant Status
   • Click the highlighted 'Submit' button to see your latest SRD grant status on your device.

6: Use SASSA App for R350 Status Check

Step 1: Install the SASSA app from trusted sources like Google Play or App Store. Confirm it’s the official version before use. The link given is just an example and needs to be checked for its official status.

Step 2: Wait for the application to download from the link and then install it on your device.

Step 3: After installation, open the SASSA App and login to it.

Step 4: After succesful log in, Go to 'SASSA Check' section.

Step 5: Enter your South African Identity number and Phone number registered with SASSA.

Step 6: Click on Submit or Check SASSA to view your SRD details.

If you lost your registered phone number you can change it by this link "SASSA change phone number".

SRD Payment Status Check Method

Unlike other SASSA social grants with fixed payment schedules released in advance, the SRD R370 grant does not follow a exact payday for every applicant.

Each beneficiary receives a personalized payment date that appears only after their monthly SASSA application status is updated to 'Approved'.

Here are the best methods to check your approved SRD R370 payment date:

1. Online SASSA SRD Status Check
   • Our tool: Enter your ID number and phone number in our provide tool to check your status. Your SRD payment date, if assigned by SASSA, should appear in the results if your grant is accepted for a specific month.
   • Official SASSA Website: Visit the SASSA SRD portal, enter your ID and registered phone number in application. An 'Approved' status will display your specific 'Payday' for payment.
2. USSD Code Service for Payment status
   • Dial *1203210# or *12069277# using the phone number you registered with.
   • Follow the instructions displayed on the screen for your ease. If available, the status result may include information about the payment date.

When you perform an SRD status check, you will see a 'Payday' or a payment processing period, which indicates when SASSA has scheduled your R370 funds for disbursement. Always ensure to check your application status regularly, as your payment date is linked directly to your approval timeline, not a general schedule.

Get SRD Payment Status on Retail Stores

Those who receive their SRD payments from a SASSA partner retailers such as Checkers, Shoprite, or Pick n Pay, can visit their nearest retailer store to check their R370 payment status and balance.

1. Visit your nearest Checkers or Pick n Pay branch and head to the reception counter.
2. Present your ID card and ask for your SRD grant payment status.
3. The team will inform you about your payment status.

What is a SASSA Appeal for SRD R370 Grant?

A SASSA Appeal is a formal reconsideration request that allows applicants of the SRD grant to challenge a declined application status. If your SRD grant application is rejected due to failed verification checks, or incorrect documentation, you can submit an appeal to have your case recheck.

This SRD appeal process is designed for beneficiaries who believe that they are eligible for grant and want SASSA to review their SRD status.

Step-by-Step SASSA Appeal Process Guide

Below is a simple guide on how to appeal a declined status through the SASSA online portal.

Step 1: Visit SASSA Appeal Website

Go to the official SASSA Appeals Portal at srd.dsd.gov.za/appeals. This is the URL where SRD grant beneficiaries can submit their appeal requests online.

Step 2: Enter your Correct Details

On the appeals page, you’ll need to provide your accurate Identity number and mobile phone number that was used during your original SRD application.

Step 3: Receive and Enter OTP

SASSA will dispatch a secure OTP code to the mobile number you have registered under grant. Please input this OTP on official website to confirm your identity and gain access to your SRD appeal submission dashboard.

Step 4: Select the Month You Are Appealing

You’ll find a list of months linked to your SRD grant application. Please select the month when your application was declined and click on the "Lodge Appeal" option.

Step 5: Provide a Reason for Your Appeal

You will need to choose your reason for the appeal. This could include things like incorrect income verification, issues with UIF registration, or problems with identity verification. It's important to be straightforward when stating your reason, as SASSA will carefully examine these details.

Step 6: Submit Your Appeal Application

Once you have completed all required fields, go ahead and click the "Submit Appeal" button. Double-check that all the information you provided is accurate before you submit, as any inaccuracies could slow down the appeal decision process.

Important consideration: SASSA allows beneficiaries a specific timeframe of 30 days from the date they receive a application declined status notification to file an appeal for the SRD grant.

Cause: It’s essential to lodge your appeal within the given timeframe. If you miss this period, your case may not be reviewed, and you could lose the opportunity to correct any verification errors affecting your R370 approval status.

How to Check Your SASSA Appeal Status Online?

After launching an appeal, applicants need to check their appeal status to verify whether their appeal has been approved or declined. Our tracker for appeal applications will keep you updated with all the latest appeal date about your grant.

You can easily check status of your SASSA appeal application. Simply input your personal details to find out your SRD appeal status for 2025.

Follow these easy steps to check your SRD R350 appeal status:

1. Browse to Official ITSAA Portal:
   • Visit the website for SRD appeals: https://srd.sassa.gov.za/appeals. This is the same portal you utilized to submit your R370 appeal.
2. Provide your Identification Details:
   • You will need to provide your 13-digit South African ID number and the phone number that was originally registered with SASSA.
3. Submit your Details:
   • After you've filled in your details correctly, go ahead and click the "Send Pin" button. You will recieve an OTP sent to your linked phone number via SMS. Input this PIN to forward.
4. Check your Appeal Status:
   • After authorization, the system must show the appeal's current status for month or months in which you filed it. "Pending," "Approved" (appeal successful), and "Declined" (appeal unsuccessful) are normal statuses.

Essential Tips for Accurate SASSA Appeal Status Checks

• Timeframe: SASSA Appeal review takes some time, often 60 to 90 days, because they have to check each one individually. Kindly be patient.
• Check Without Delay: You can check your appeal status daily through the portal.
• Contact ITSAA: If your SASSA appeal status has been waiting for an unusually extended period, or if the status seems unclear, you might want to reach out to the ITSAA department directly for clarification. You can use the contact details found in our "Appeal SASSA SRD Status Application" section.
• Difference in SASSA Status: Remember that checking your appeal status is done via the ITSAA portal, while the SASSA SRD status check is a separate process done through the SASSA website or our tool.

SRD Status Approved but No Payment Date from SASSA

Many SASSA SRD R370 beneficiaries experience confusion when checking their application status online. Common issues include an 'Approved' status with no payment date, delays in payment processing, or unclear payday information.

Why is my SASSA Status Approved but No Payment Date?

SASSA may be processing a high volume of SRD R370 grant applications, leading to delays in updating individual beneficiary statuses. This backlog of SRD applications can temporarily delay the payment process for beneficiaries.

How to Resolve Missing SRD Payment Date?

How to Check SASSA SRD R370 Grant Balance?

1. Use SASSA USSD Balance Check Codes
   • To check your SASSA grant balance, dial *120*3210# or *120*69277# from the phone linked to your SASSA SRD grant.
   • Then, just follow the instructions provided to view your SRD balance.
2. Use SASSA Black Card
   • Go to your registered bank’s ATM.
   • Insert your SASSA Black debit card inside the machine.
   • Input your 4 digit PIN code.
   • Now check your SRD payment details showing on ATM screen.

SASSA Identity Verification Status for SRD R370

Identity verification is a critical step in the application process for the SASSA R370 grant. During this phase, SASSA verifies your personal details by cross-checking them against the Department of Home Affairs (DHA) identity records.

This identity authentication process ensures that the applicant’s information is accurate and that they meet the eligibility criteria for the SRD R370 grant. Without successful identity verification, your SASSA application may be declined due to failed verification checks.

• Identity Status Messages:
  1. Pending DHA Verification: This status indicates that the South African Social Security Agency (SASSA) is currently working to verify your information with the Department of Home Affairs.
  2. Identity Verification Failed: If you see this message, it means there was a problem matching the details you provided, such as your ID number, name, and surname, with the records maintained by DHA.
  3. Awaiting Identity Verification: This status may show up at the beginning of the verification process or if there are specific steps that still need to be completed.
  4. Delay in Process: If you notice a general "Pending" status that persists for an extended time, it could be due to delays in the verification process.

How to Solve Identity Verification Issue?

Verify Your Details Against DHA Records: Make sure the ID number, full name, and surname you provided during the grant application process match exactly as they appear on your official South African ID document or DHA records.

Even minor mismatches in spelling can cause SASSA’s verification system to reject your grant due to data inconsistencies.

Contact SASSA for Identity Verification Assistance: If your SASSA status check repeatedly indicates an identity verification problem, despite your details being correct with DHA, you should contact SASSA’s Toll-Free Helpline (0800 60 10 11) for direct support. In some cases, department may require you to visit a local SASSA office for manual identity verification to resolve the issue and ensure your R370 grant application is processed successfully.

Why Was Your SASSA Status Check Declined?

• Income Above the Limit: If your monthly income is above the threshold set by SASSA for the SRD R370 grant, you will not qualify for funds.
• Not Fulfil Eligibility Criteria: If you do not meet SASSA’s eligibility requirements, your SRD application will not be approved it must be declined. Make sure you understand all the criteria for R350 grant before applying.

SASSA Status Check Results Explained

When checking the status of your SRD R370 grant, you will see various application statuses. Each status reflects the progress of your request, indicating whether your grant is approved, pending, declined, or if further action is required from you. Understanding these statuses is essential for effectively managing your SASSA grant.

The following are the most frequently encountered SASSA SRD application statuses, along with what they mean for your grant payout.

Approved

If your SRD application status is shown as Approved, it indicates that SASSA has confirmed your eligibility and has accepted your application for grant payment processing.

Pending

When your SRD grant status shows as "Pending", it means SASSA is currently assessing your application.

Why is my SASSA status still pending?

During pending phase, SASSA is verifying your personal information, such as your ID number, original name, and checking your financial eligibility.

They also compare your given details with other government databases, including the DHA, to ensure accuracy. This is a temporary status, and once the verification process is complete, it will update to either Approved or Declined.

Declined

Your SASSA application for the requested time was not approved. The system requires a reason for this denial. Valid reasons include: income source found, failed identity check, age out of range, NSFAS registered, UIF registered, or current SASSA grant recipient. Knowing the specific reason helps you when you want to challenge this outcome.

What does 'Income Source Identified' mean on my status?

This reason for 'Declined' indicates that SASSA's verification systems have detected that your monthly income exceeds the threshold for SRD grant eligibility. This income may come from formal employment (as verified by SARS) or other sources of declared income.

Cancelled

Your SASSA application is now canceled. Probaly cancellation may have been initiated by you. Alternatively, SASSA could have canceled it.

This often happens due to changes in your eligibility. Examples include discovering new income or a death. SASSA may also cancel it for other stated reasons.

Bank Details Pending

SASSA has probably approved your R370 grant; however, it requires your valid banking information to proceed with grant payment, or the banking details you provided did not pass verification.

You are required to update your banking information through the official SRD website. Please ensure that the bank account is registered in your name.

FAQ's on SASSA Status Check

Q1: Can I check someone else's SASSA status?

Yes! If you have their South African ID number along with the phone number they provided for their SASSA application. Keep in mind that you are dealing with their personal information.

Q2: If my status check is 'Failed', how long do I have to appeal?

If your SRD application gets declined, you usually have between 30 to 90 days to submit an appeal. This appeal must be made to the Independent Tribunal for Social Assistance Appeals (ITSAA).

Q3:  Does SASSA Status Check charge for its service?

No, the status check tool along with all the informational content on SASSA Status Check is offered entirely free of charge to its users.